At Getstylz, operated by Fractol Technologies Private Limited, we are dedicated to providing a seamless, reliable, and hassle-free shopping experience.
For the purposes of this policy:
- “We,” “our,” and “us” refer to Fractol Technologies Private Limited
- “You,” “your,” and “user” refer to customers placing orders on our platform
Delivery Coverage
- Orders are shipped to all eligible and serviceable pin codes within India
- International shipping is currently not available
Order Processing
- Orders are usually processed within 1–2 business days after confirmation
- Processing time excludes weekends and public holidays
- Once processed, a confirmation email with full order details is sent to your registered email address
Estimated Delivery Time
Standard delivery generally takes 3–8 business days, depending on the delivery location and courier partner availability.
Unsuccessful Delivery Attempts
Delivery may fail due to:
- Incorrect or incomplete delivery address
- Recipient unavailable at the delivery location
- Refusal to accept the shipment at the time of delivery
Actions taken in such cases:
- The shipment will be returned to our warehouse
- Customers can contact our support team to arrange a re-dispatch
Damaged or Lost Shipments
- Damaged Deliveries: Contact our support team within 48 hours of receipt and provide clear photographic evidence
- Lost Shipments: If an order is lost during transit, a replacement or refund will be provided after verification with the courier partner
Customer Support
- For any questions, concerns, or assistance regarding shipping and delivery, contact us at: Fractoltechnologiespvtltd@gmail.com
- We are committed to ensuring every order reaches you safely, promptly, and without inconvenience